Frequently Asked Questions

Can I pay with a check/money order?

Yes, you can pay with a check or money order for annual subscriptions only.

Please send a check/money order for $97 ($105.63 for WA State residents) to:, LLC
210 SE Cedar Hill Ln.
Shelton, WA 98584

Please include these in a message:

  • “This is for an annual subscription to HerbMentor”
  • Your email, address, and phone

We will process your order as soon as we can, and email you log in credentials.

Can I pay with PayPal?

Yes, you can use PayPal for the $97 Annual Payment option.

We no longer access PayPal for monthly payments.

Does an Herbal Remedy Kit come with membership? Does membership come with a Kit?

No, and no. They are different products offered on different sites. You can order a kit here.

Do I need high speed internet to use HerbMentor?

It is recommended, but not required. All video and audio material can be downloaded. So, while it may be slow to download, you do have access to all material on HerbMentor. If you have lower speed connections, you can always try it for $1 and see if it works. If it doesn’t, then cancel.

Does HerbMentor have a certification program?

We do not. For a more detailed description of why not, please see this page.

I am a member and I have a tech/billing issue or request… (log in issue, payment change, cancel, etc…)

Please either Log In and visit the support area.

You can change your password, email address, username and credit card info in the site.

I really want a health or herbal question answered…

We are sorry, but due to our small staff we can only answer such questions within the HerbMentor site. However, please do not join JUST to get a question answered. Only join if you have carefully reviewed the non-member pages and it’s something you want to participate in.

What’s the difference between and LLC owns and operates It’s one of our products. To see other products we offer, such as the Wildcraft board game, visit

HerbMentor, the website you are now reading, is a paid membership site with premium content.

If your question was not answered above, please Submit a New Request.

Please note: If you do not hear back within 24 hours on a weekday, use the option to “Check Your Existing Request” on our support website. Your reply may have gotten caught in your spam filter.

Try HerbMentor for $1

If you chose our monthly plan, you can try HerbMentor for 7 days for $1. No risk. Satisfaction guaranteed.